Q: How do you screen potential tenants?

A: We conduct a thorough tenant screening process, including background checks, credit history, rental history, income verification, and references to ensure we place reliable tenants in your property.

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Q: How do you handle maintenance and repairs?

A: We coordinate all maintenance requests through our trusted network of vendors and contractors. Tenants can submit requests through our Resident Portal, and we ensure timely, cost-effective solutions while keeping you informed.

 

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Q: How is rent collected, and when do I get paid?

A: Tenants pay rent through our online portal, and we process payments promptly. Owners typically receive their rental income via direct deposit on a set schedule each month, minus any expenses or management fees.

 

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Q: What happens if a tenant doesn't pay rent?

A: If a tenant misses a payment, we enforce a structured collection process, including late fees, payment reminders, and legal action if necessary. We work diligently to resolve non-payment issues while protecting your investment.

 

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Q: How do you determine the rental price for my property?

A: We conduct a market analysis based on similar rental properties in the area, local demand, and property features to set a competitive price that maximizes your rental income while attracting quality tenants.

 

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Q: What types of properties do you manage?

A: We specialize in managing single-family homes, multi-family properties, condos, and townhomes in Wilmington, NC, and surrounding areas.

 

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Q: Will I have to communicate with tenants directly?

A: No, as your property manager, we handle all tenant communications, including maintenance requests, lease questions, and any disputes. This allows you to enjoy passive income without the day-to-day stress.

 

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Q: What fees do you charge for property management?

A: Our fees vary based on the services provided. We typically charge a percentage of monthly rent and may have additional fees for lease renewals, maintenance coordination, and tenant placement. Contact us for a customized quote.

 

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Q: Can I still use my own maintenance vendors?

A: Yes! If you have preferred vendors, we can coordinate with them for repairs and maintenance, as long as they meet our standards for quality and responsiveness.

 

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Q: How do I get started with Beacon Properties?

A: Getting started is easy! Contact us to schedule a consultation, and we’ll guide you through our onboarding process, including property inspection, lease review, and setting up your Owner Portal for full transparency.